Pocket Client Book: Diary app icon

Support

Need a hand with Pocket Client Book? We're a small team and read every message. Write to us and we'll help you sort it out.

support@pg-artlab.com

We usually reply within 1–2 business days, in English or Ukrainian.

Email support

Before you write

Let us know your iOS version and what you already tried — it helps us answer faster.

Your data is not sent to us, so we can't see your client list. Please describe the issue instead of sending personal data.

Backup, export and restore

Pocket Client Book keeps everything on your iPhone. With PRO you can turn on sync between your devices, back up to iCloud Drive and export a .json or .pcbbackup file in Settings → Backup.

Moving to a new phone? With PRO sync, sign in to the same iCloud on the new device and turn sync on there. Without sync, export on the old device, then restore from the file or from iCloud on the new one.

Reminders and messages

Appointment reminders are local notifications on your device.

When you tap to message a client, the app opens Messages, Telegram, WhatsApp or Viber with a ready-to-send draft — you send it yourself. The app never sends anything in the background.

Purchases, trial and PRO

PRO is available as a monthly or yearly subscription or as a one-time lifetime purchase; the monthly plan starts with a free trial. The everyday client book and calendar stay free.

If you reinstalled the app or switched device, open the PRO screen and tap Restore Purchases. Billing and refunds are handled by Apple through your Apple Account. Prices are set by Apple and vary by country or region.

Your data and privacy

The app works offline, with no account and no servers of ours, and we don't collect or track your data. See the Privacy Policy for details.

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